Articles

 Selling

• From the Customer's Perspective
• Establishing Rapport
• Promote Yourself & Your Company
• Probing & Questioning Techniques
• People Buy Benefits & Value, Not Features
• Who to Sell To (Simplify the Prospecting Process)

 Recruitment

• Moving Beyond Customer Satisfaction
  
• Recruitment - Defining the Job
  
• Getting to Yes - Selling to Recruiters

 Team-Building

• Consensus Decision Making
  
• Team Problem Solving
  
• The Power of Brainstorming & Individual Problem Solving
  
• Meeting Mania & Effective Listening

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